Otter.ai

4.5

Otter.ai is the long-standing meeting transcription service. It joins Zoom, Google Meet and Microsoft Teams calls automatically and produces a transcript, a summary and action items.

Commercial use OK
Free tier
Enterprise contract

Try Otter.ai on the official siteFrom $16.99/mo

Pricing: From $16.99/mo
Free tier: Free tier
Commercial use: Permitted
Japanese UI: Not confirmed
Enterprise contract: Available

What it is good for

Individuals and small teams starting with meeting AI
Zoom-centred workflows

Strengths and trade-offs

Strengths

Native integration with Zoom, Meet and Teams
Pro at $16.99/mo, Business from $20 per seat, with a free tier
Usable Japanese support; SOC 2 compliant, SSO on Business and above

Trade-offs

CRM integration, speaker analytics and topic extraction trail Fireflies
Less suited to making meeting data a company-wide asset

Editors' review

Transcription wired into Zoom, Meet and Teams — easy to start with

Otter.ai is the veteran of meeting transcription. It integrates natively with Zoom, Google Meet and Microsoft Teams, joins the call automatically, and produces a transcript, summary and action items.

Pro is $16.99/mo, Business starts at $20 per seat, and there is a free tier. Japanese transcription is good enough for real use, and SOC 2 compliance plus SSO on Business and above clear most security reviews.

For the business-specific features — CRM sync, speaker analytics, topic extraction — Fireflies is ahead. Otter fits best where someone just wants meeting notes to start happening.

Verdict

The first choice for individuals and startups automating Zoom meeting notes. For organisational deployment, compare against Fireflies.

Compiled from official documentation and public sources, with our own editorial judgement. We do not publish figures we cannot source.