Magic Moment Playbook
4.2
Magic Moment Playbook captures sales conversations automatically across web meetings, in-person visits, phone and email, structures them, and writes the result back to Salesforce or HubSpot including custom objects. Playbook Capture is ¥5,000 per user per month excluding tax with ten hours of recording included and ¥250 per additional hour; the full package is quoted.
- Commercial use OK
- Japanese UI
- Enterprise contract
- Pricing
- ¥5,000/mo
- Free tier
- No
- Commercial use
- Permitted
- Japanese UI
- Yes
- Enterprise contract
- Available
What it is good for
- Sales teams where CRM hygiene is the recurring complaint
- Capturing in-person visits as well as online meetings
- Feeding forecasting from what was actually said
- Japanese sales organisations using Salesforce or HubSpot
Strengths and trade-offs
Strengths
- Covers in-person visits, not only video calls
- Writes to custom objects rather than dumping notes in a field
- Capture tier has a published price, which is unusual domestically
- Japanese language and Japanese contracting
Trade-offs
- Full package pricing is quoted after consultation
- Ten included hours is modest for a full-time rep
- Value depends on the CRM schema being well designed
Editors' review
The CRM write-back is the product
Recording the call is commodity. Writing structured data into the right CRM objects, including custom ones, is the part that saves a rep twenty minutes per meeting and the part most tools skip.
Ten hours a month is roughly ten meetings. Model the overage honestly before assuming ¥5,000 is the real cost.
Verdict
Worth it where CRM data quality has a measurable revenue cost. Check the hour maths.
Compiled from official documentation and public sources, with our own editorial judgement. We do not publish figures we cannot source.