Guru
4.3
Guru is a knowledge platform that structures and verifies internal information, then delivers it as AI answers with citations across the tools people already use. It ships with over 100 integrations and MCP delivery, and the engagement includes a solution team for knowledge architecture and rollout. It holds SOC 2 Type II with SSO and SCIM. Pricing is custom.
- Commercial use OK
- Enterprise contract
- SOC 2
- Pricing
- Contact sales
- Free tier
- No
- Commercial use
- Permitted
- Japanese UI
- Not confirmed
- Enterprise contract
- Available
- Compliance
- SOC 2
What it is good for
- Support and sales teams answering from a shared knowledge base
- Organisations where documentation goes stale faster than it is written
- Answers that must be traceable to a verified source
- Delivering knowledge inside Slack and the browser rather than a portal
Strengths and trade-offs
Strengths
- Verification workflow is built in, not a convention people are asked to follow
- Answers carry citations
- MCP delivery means the knowledge reaches agents too
- SOC 2 Type II, SSO and SCIM
Trade-offs
- No published pricing
- Verification only works if owners are actually assigned
- The included solution team implies a project, not a signup
Editors' review
The hard part is verification, and that is what is being sold
Every knowledge tool can store documents. The failure is always that nobody notices when a document goes out of date, and the AI answers confidently from the stale version.
Assigning owners and review cycles is organisational work that no product can do for you. What Guru sells is the structure that makes the work visible.
Verdict
Worth it where stale answers are already causing real cost. Otherwise a cheaper wiki will do.
Compiled from official documentation and public sources, with our own editorial judgement. We do not publish figures we cannot source.